We have a no refund policy during the subscription period. Please note that the subscription time paid for begins at the time of payment, not how much time you have actively spent on the portal. On the subscription selection page we provide some insight into how many candidates profiles are active and available before you make a purchase, to lessen any unmet expectations. Please ensure that you are comfortable with the amount of candidates that are listed before purchasing a plan.
If you have any discrepancies, you can contact us at firstname.lastname@example.org.